How to Research the Best Movers

Moving day is stressful enough without having your belongings arrive broken or with a surprise bill. Taking the extra time to research moving companies well in advance will make moving day much more manageable. 

The two main types of moves are local and long-distance moves. Local moves are generally under 50-100 miles. Anything that exceeds 100 miles is considered long distance, whether you cross state lines or not.  

Here is everything you need to know about hiring a moving company

Get Referrals

Searching the Internet for moving companies can be daunting, and it’s hard to decipher the truth through an Ad from a search engine.  Start by asking friends, family, coworkers, and your REALTOR® for recommendations.  You can also use reputable sites like NextDoor.com, Moving.com, or HomeAdvisor.com for referrals and reviews.

Follow the Rule of Threes

Don’t settle for the first estimate you receive. Take the time to schedule at least three different companies to give you an estimate.  A company representative will typically come to your home to create a quote based on the number of items you will be moving.  However, some companies now offer this service online or over the phone. Still, they will hold you financially accountable for anything over an unseen site quote, which can add up quickly.   

Do the Research

Check the mover’s website. Make sure the company’s address is listed and registered under the company name. Be wary of any address listed under a residential name.

Watch Out for Red Flags

Keep an eye out for red flags during the estimate. 

1. Most reputable moving companies will not ask for deposits upfront.  If the mover asks for the money upfront, it might not be a legit business. 
2. Professionalism is important.  During the estimate, note whether or not the company representative shows up on time.  Make note if they seem unsure of their abilities, or if they can’t answer your questions – look for another company. 
3. Be wary of movers who show up in a rented moving van; a professional company will always own its equipment.
4. Here is a list of Questions to Ask When Hiring a Moving Company

Check and Verify

1. Make Sure the Mover Is Licensed and Insured

It’s always a good idea to verify that a mover is licensed and insured even if they tell you that they are.  Check with your local consumer affairs agency or go to the U.S. Department of Transportation Federal Motor Carrier Safety Administration website and check the company through their database

2. Check With the Better Business Bureau

Research the moving company’s track record with the BBB online for free. Stick with moving companies that are BBB accredited or at least have a good rating. If the moving company isn’t listed with the BBB, consider looking for one that is.

3. Ask About Professional Accreditation

Trade associations vet companies before giving them a membership or approved seal. Look for a moving company carrying the American Moving and Storage Association’s ProMover logo. You can also search for approved companies directly from the American Moving and Storage Association’s Moving.org site.

Completing the steps above will make finding a reputable moving company hassle-free!  If you have questions or if we can help, reach out to us anytime.

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